Service Department Special Event

After last year’s sold-out success, we're diving deeper in 2024! Join Valerie Ziebron and MRAA’s Bernie DeGraw for the “Service Department Special Event: How Service Management & Advisors Can Work Together to Outperform.” This session is ideal for anyone involved in service management or advising, and those eager to enhance performance and feedback between the service desk and management.

Key Takeaways:

  • Recent marine shop statistics to benchmark your performance

  • Actionable plans to boost Key Performance Indicators

  • Exclusive best practices for attracting and retaining top technicians

Details:

  • When: Sunday, Dec. 8, 9 a.m. to 3:00 p.m. (includes lunch)

  • Where: At Dealer Week in the Orange County Convention Center in Orlando, Fla.

  • Cost: $149 for members, $199 for non-members