Service & Parts Pathway
Sponsored Session
Tuesday, Dec. 10, 11:30-12:15pm
Relieve Point-of-Sale Pain and Gain Customer Loyalty
Presented by Dealer Pay
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You and your team have worked hard to attract a customer, inspire their interest in your products, overcome their objections and gain their commitment to buy. But your work isn’t done.
Consider the customer experience at the point of sale (POS). Collecting payment can be awkward and has the potential to derail the positive experience you’ve worked so hard to maintain. In addition, concerns about security and compliance, fees, and flexibility can have a negative impact if not managed properly.
That’s why it’s crucial to adopt a payment process that inspires customer trust and promotes dealership efficiency and consistency. With the right approach, you have the ability to control costs, prevent chargebacks, handle cash sales and reduce friction, all while building customer confidence.
To discover the keys to point-of-sale success, join Dealer Pay President and CEO Julie Douglas for an insightful panel discussion facilitated by MRAA Senior Education Developer Bernie DeGraw.
During the session, you will learn best practices for making payments easier, reducing costs and risk, easing business frustrations and building customer loyalty.
Moreover, you will gain insight on how to assess potential vendor partners to ensure you are getting a payment system that works best for you, your customers, and your business.
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Improve your payment process to achieve better results and higher CSI
Reduce your costs in the payment process
Discover ways to customize your payments to fit your dealership’s needs
Uncover the key questions to ask vendors before you make your POS decision
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Dealer Pay offers a wide variety of services to keep your business running efficiently. Our dealer-specific solutions cover more than just simple payment processing. We have innovative services to help you manage all facets of your dealership. From sales and accounting, to service and customer retention, Dealer Pay makes for happy employees and loyal customers!